The RISEUP program is an initiative of the NSW Police Commissioner and Police Citizens Youth Clubs (PCYC), designed to offer alternate pathways for youth aged 15 to 18 who might be disengaged or looking for ways to participate in the community. It also offers workplace and educational opportunities as well as to steer them to mentoring and vocational training.
In the past, NSW Police has used the Penn system, essentially a part of its intranet, to collect details about interactions with young people they consider disengaged. But that system has limitations and is slated to be decommissioned in 2022, when it will be replaced by the new RISEUP app developed through a collaboration between NSW Police and Microsoft partner, Barhead.
Using the Power Platform Barhead was able to develop and build the first iteration of the app in 20 days with a team of just three people from Barhead. It’s been designed to help streamline police and case workers’ engagement with young people and hopefully reduce the risk of young people entering the criminal justice system as well as rein in recidivism.
Acting Sergeant Danny Kidd from the Youth Command in South West Auburn has played a pivotal role collaborating with Barhead on the development of the new app and leads a team of seven people including youth case managers and school liaison officers. It is this team that liaises with young people in the area who are known to police, or in need of mentoring or a general helping hand, and which has been the initial user of the RISEUP app. This will rollout statewide to youth engagement officers in youth command.