Bank of Queensland Group (BOQ), Australia’s sixth largest bank, is the first to implement Microsoft Cloud for Financial Services in Australia and New Zealand. As part of its 5-year strategic partnership with Microsoft, BOQ migrated from Dynamics 365 to Microsoft’s industry cloud, with Barhead as the implementation partner.

Problem: BOQ was in the process of simplifying its infrastructure to a single cloud platform, which would enable it to improve customer experiences and accelerate the development of new features.

Solution: The Microsoft Financial Services Cloud is a platform that can help create personalised and intuitive data-driven experiences for BOQ’s customers across its channels.

Outcome: With the Microsoft Financial Services Cloud implemented by Barhead, BOQ will have a single 360-degree customer view across its brands. The platform also offers new opportunities for BOQ to drive simplification and improve the experience of its customers and bankers.

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