Customer Relationship Management
Build more meaningful connections with customers
At the core of customer engagement are meaningful connections. Barhead™, an Akkodis company, can help you empower your team with the latest Microsoft technology to engage customers on their terms and build stronger connections with your brand.
More meaningful customer connections with Dynamics 365
Dynamics 365 connects your teams, processes and data to provide your teams with the insights and tools to create engaging experiences and forge stronger relationships with customers.
Dynamics 365
Sales
Enhance seller productivity to meet customer needs more efficiently.
Dynamics 365 Customer Insights
Engage customers more effectively with AI-driven insights.
Dynamics 365 Customer Service
Resolve customer issues faster with AI and automation.
Dynamics 365 Field Service
Transform service operations with the latest Microsoft technology.
Learn more.
Barhead™, an Akkodis company, is an award-winning IT consulting firm specializing in CRM and leveraging the strategic value of Microsoft Business Applications through AI, Copilot, Dynamics 365 and Power Platform.
4-time Partner of the Year Winner and Finalist
Service Provider Awardee for 3 consecutive years
Leader in Power Platform and Dynamics 365 Contender for Generative AI
How we’ve helped organisations
The Energy & Water Ombudsman Queensland (EWOQ) partners with Barhead Solutions to implement state-of-the-art CRM solution
EWOQ’s new CRM to include Microsoft Digital Contact Centre, one of the first within the Queensland government
Barhead helps the Australian Red Cross create more meaningful connections with donors as part of its powerful digital transformation spearheaded by Microsoft
Australian Red Cross, a volunteer-based organisation committed to reducing human suffering, embarked on a digital transformation journey to ensure it can continue delivering crucial assistance in communities when Australians need it most.
Bank of Queensland is the first to implement Microsoft Cloud Financial Services in Australia and New Zealand
Bank of Queensland Group (BOQ), Australia’s sixth largest bank, is the first to implement Microsoft Cloud for Financial Services in Australia and New Zealand.
New CRM platform and program enhances RACT member experience
RACT (Royal Automobile Club of Tasmania) implemented a new Customer Relationship Management (CRM) platform, built with Microsoft Dynamics 365 and implemented by Barhead Solutions.