One of Australia’s leading provider of integrated mobility solutions, including fleet management, vehicle leasing, and salary packaging services, will enhance and unify customer experiences across its different brands across Australia, New Zealand and the United Kingdom through the implementation of a new Customer Engagement solution, built on Microsoft Dynamics 365.
Problem: The mobility provider gears up for the next phase of its digital transformation by integrating disparate legacy systems inherited from various brands it has acquired. These systems operate independently, leading to data silos, and fragmented customer experiences.
Solution: Leveraging Microsoft Dynamics 365 and Microsoft technology, the mobility service provider is rolling out Customer Engagement solution to address the challenge of disparate legacy systems.
Outcome: With the implementation of the Microsoft platform this enables the mobility service provider to standardise the organisation’s processes, simplify data flow, and accelerate efficiency through out-of-the-box workflows, cost-effective integration patterns, and a common Identity and Security Infrastructure.
Fill in this form to learn how Barhead helped its customers by leveraging Microsoft business applications.
