Customer Relationship Management
Build more meaningful connections with customers
At the core of customer engagement are meaningful connections. Barhead™, an Akkodis company, can help you empower your team with the latest Microsoft technology to engage customers on their terms and build stronger connections with your brand.
More meaningful customer connections with Dynamics 365
Dynamics 365 connects your teams, processes and data to provide your teams with the insights and tools to create engaging experiences and forge stronger relationships with customers.
Dynamics 365
Sales
Enhance seller productivity to meet customer needs more efficiently.
Dynamics 365 Customer Insights
Engage customers more effectively with AI-driven insights.
Dynamics 365 Customer Service
Resolve customer issues faster with AI and automation.
Dynamics 365 Field Service
Transform service operations with the latest Microsoft technology.
Learn more.
Barhead™, an Akkodis company, is an award-winning IT consulting firm specializing in CRM and leveraging the strategic value of Microsoft Business Applications through AI, Copilot, Dynamics 365 and Power Platform.
4-time Partner of the Year Winner and Finalist
Service Provider Awardee for 3 consecutive years
Leader in Power Platform and Dynamics 365 Contender for Generative AI
How we’ve helped organisations
NRMA helps employees return to work safely
To ensure that employees can return safely to work in its offices across the length and breadth of NSW, NRMA has deployed Clearspace, a Power Platform based solution developed by Microsoft partner Barhead.
Data delivers catch of the day for Tassal with source to plate insights
Tassal strives for leadership in its use of digital technology; utilising data to steer its feed automation, leveraging cloud platforms to optimise operations and enhance employee safety, and using real time analytics to manage assets and processes.
Creating a firm foundation for Indigenous success
Like in most organisations, our digital transformation plans came complete with a business plan. The plan for Mission Australia stated that a year out from deploying Dynamics 365 and Power BI to support our fundraising initiatives we would start to see benefits from increased income and reduced costs.
The Y Victoria builds PowerApp to streamline and speed staff’s JobKeeper applications
Our consultants and experts have worked with not-for-profit organisations, including YMCA Victoria, to deliver decisive and transformative solutions. In the early stages of the pandemic, Barhead worked with YMCA Victoria to develop a solution that could help it quickly process its employees’ JobKeeper applications.