8:00 AM – 9:30 AM  | Sydney Office, Level 6/222 Pitt Street, Sydney, NSW 2000, AU. Map.

Breakfast Event – Dynamics 365 Customer Insights

What is it and why you should care?

About the event

At this breakfast seminar, learn about Customer Insights from Tom Yang, Global Sales Director – Dynamics Customer Service at Microsoft. Take a quick product demonstration and get a chance to ask questions about an intuitive and flexible customer data platform. We are delighted to have Tom as our guest speaker in this event. Tom is a world-class authority on the value that Dynamics Customer Insights can deliver to businesses.

This session will be relevant to commercial, marketing, and IT leaders in industry sectors such as financial services, telco, and retail.

Seats for this event are limited, so use the link below to register your interest and we will be in touch to confirm your place.

About Dynamics 365 Customer Insights

Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) from Microsoft that organisations like UNICEF are using to unify customer data, unlock insights and power personalised customer experiences. Learn More.

Agenda

08:00 – 08:15 – Registration, breakfast and networking

08:15 – 8:20 – Introduction & Welcome. Ken Struthers, Barhead

08:20 – 09:20 – Dynamics 365 Customer Insights: What is it & why should you care?  Tom Yang, Microsoft

9.20-09:30 – Q&A, Wrap-up, Networking

Register

About the Speakers

Tom Yang

Tom is a global sales leader for Dynamics 365 Customer Service line of business. As such he helps drive, enable, and empower Microsoft customers with impactful solutions that lead to stellar customer outcomes.

Ken Struthers

Ken is the CEO of Barhead Solutions with mission to educate prospects, clients, and potential recruits about the broad capabilities of Microsoft stack with respect to engaging and managing customers.

Tim Madden

Tim is a Business Applications Specialist at Microsoft helping organisations achieve more by enabling digital transformation through modern and intelligent solutions.

Richard Britton

Richard leads the marketing solutions practice at Barhead. Richard is a 20-plus year veteran of data-based customer experience management and brings a wealth of marketing expertise from a wide range of organisations.