Rona (COVID-19 Bot)
As expected, organisations had plenty of questions about COVID-19. To help answer those questions, Barhead leveraged Microsoft’s Power Virtual Agents to build Rona, a bot that answers questions about the pandemic and its impact on the workplace. It can answer questions regarding working from home, travel restrictions, and details about COVID-19 and its symptoms.
This solution was created by one of Barhead’s Business Application Specialists, Linda Petz, with Australia’s local context and language in mind. This results in an ease of use and naturally flowing conversations. Through customisable answers to specific organisational queries, it enables businesses to communicate relevant information to their teams quickly and accurately.
Workforce Management App
Most employees are now returning to the workplace after months of working from home. To ease them through this transition, Barhead came up with the Workforce Management App which helps organisations implement new management tools and policies in line with the new normal.
Through Power Platform’s low-code tools – Power Apps, Power Automate, Power BI and Power Virtual Agents – this solution manages office spaces, meeting rooms, common areas and shared facilities to ensure strict compliance to social distancing. With advanced analytics, visual dashboards and integration with Microsoft Teams and Azure, it promotes safety, productivity and collaboration within the workplace.
As of this writing, the Power Platform Team (led by Mike Medves) is working to enhance the solution so that it can properly address the problems that organisations are facing at the moment. Stay tuned for the new version of the solution which will be launched next year!
Fundraising and Engagement
Back in October, Microsoft launched the new Fundraising and Engagement CRM solution, a first-party solution dedicated to not-for-profits (NFP). Built on Dynamics 365 for Sales with native Microsoft capabilities, it helps NFPs grow and retain their donor base through automation and advanced analytics. Recently, Barhead introduced the solution through a webinar delivered by our NFP Director Amanda Stenson and Microsoft MVP and Technology Evangelist Lisa Crosbie.
Barhead has a dedicated NFP practice and has developed strong and positive relationships with various organisations. Along with Amanda Stenson, NFP Capability Lead Stephanus Natawardaja and NFP Delivery Director James Plenderleith are thrilled to continue supporting NFP organisations in Australia and beyond via Fundraising and Engagement.
Capability Building and External Efforts
Barhead has been helping organisations build capabilities through virtual trainings and events. Our Evangelist Team, consisting of Microsoft MVP Lisa Crosbie and Rishona Elijah, had over 5,000 people registered and 2,000 people trained from more than 1,300 different companies through a total of 140 sessions this 2020. Despite the pandemic, they were able to provide trainings that consistently satisfied attendees. Stay tuned for next year, because we have plenty more in store!
This year, Barhead Solutions’ Marketing Team, managed by Alvin Paronda, focused on evolving content strategy by sharing tips and tricks through our website’s blog section to help build Dynamics 365 and Power Platform capabilities. Contributed by Barhead’s top Power Platform and Dynamics 365 experts, they aim to educate users and inspire further innovation.
Through regular LinkedIn updates, we helped spread the latest Microsoft news to ensure that users stay up-to-date. We’ve gained over 6,500 followers on LinkedIn, and it continues to grow each day. The Marketing Team has also helped Barhead gain attention from different publications such as ARN, CRN, and F&P Magazine.
While working remotely for most of the year, our Global Delivery Center Operations Head Thea Yambao and the rest of the Philippines Team continued to deliver services for our Australian customers. From the safety of their homes, they successfully completed projects and provided Microsoft solutions that significantly improved the business processes of a number of companies.
A message to our customers
None of our achievements would have been possible without the trust and support of our customers. On behalf of our Head of Sales Jennifer Maritz and her whole team, please allow us to express our gratitude for entrusting us with the digitisation of your business processes. This has strengthened our commitment to providing the best possible Power Platform and Dynamics 365 services.
An early Christmas present
Lisa Crosbie created a fun and challenging Christmas-themed quiz through Microsoft Power Apps! You must be able to log into Power Apps to play this game. The license that comes with Office 365 will be enough. If you do not have a license, you can get started by signing up for the free Community Plan and start your Power Apps learning and maker journey.
- Download this zip file – Christmas Quiz Power App
- Open Power Apps (make.powerapps.com) and login with your account
- Click on Apps in the left hand menu
- Click on “Import Canvas App” from the top menu options
- Click on the Upload button and find the zip file which you downloaded in the first step and select it. The message at the bottom of the screen will say – “Uploading your package…” Wait until that has finished. Do not navigate away.
- Click on the Import button
- You will then be able to launch the app from the Apps menu on the left hand menu
Head to Lisa’s blog to download the app and get the complete instructions.