12:30 pm – 2:00 pm | Hybrid Event
Community Legal Centres face a unique set of challenges in the market, with a stretched resource comprising a large workforce of volunteers requiring supervision, regulatory and reporting obligations to satisfy agencies and funding requirements, financial limitations restricting resources, a workforce under high-stress delivering critical frontline assistance to community members in need whilst being weighed down by often clunky and out-of-date systems which slow down efficiency.
Microsoft has emerged as the leader in collaborative workspaces, unrivalled in its ability to manage data in a secure environment, and ubiquitous in the communities use of day-to-day Microsoft 365 applications. Layered on top of this is the opportunity to provide a Matter Management system of record – which automates processes, streamlines conflict-checks, referrals and approvals and integrates natively with Outlook and SharePoint for the ultimate in efficiency.
Hear from a panel of experts on the latest in cyber-security requirements for CLCs, Microsoft’s industry focus on the not-for-profit industry and the latest in using Microsoft technology for practice/matter management through one of its implementation partners, and the 2022 Partner of the Year winner for NFP’s, Barhead Solutions.
Agenda:
- 12:30pm-12:45pm: Participant arrivals and lunch
- 12:45pm-12:50pm: Welcome by Amanda Fajerman/ Introduction by Vasili Maroulis
- 12:50pm-1:00pm: Eden Winokur, Hall & Wilcox
- 1:00pm-1:20pm: Panel discussion with Meghan Kemp, CLC’s Australia, Vasili Maroulis, MLC and Amanda Stenson, Barhead; facilitated by Amanda Fajerman
- 1:20pm-1:45pm: Guided walkthrough of Consensus, Chris Anderson, MLC
- 1:45pm-2:00pm: Questions and close
Vasili Maroulis, Managing Principal Solicitor, Marrickville Legal Centre (MLC)
Vasili Maroulis is the Managing Principal Solicitor at Marrickville Legal Centre (MLC) and in his role has digitally transformed MLC’s operations. MLC is a digital trailblazer in the community legal centre sector, adopting full digital practice management capacity in early 2020 and driving innovative digital strategies to optimise legal service delivery, such as the development and deployment of the legal chatbot (NALA), Client Referral Network. and Dynamics practice management system.
Amanda Stenson, Head of NFP, Barhead Solutions
For the past 15 years, Amanda has been advising NFP organisations on how best to use multi-channel engagement strategies to improve organisational performance through acquisition, retention and growth programs. In particular, her focus is on helping NFPs leverage the right technology to support their strategic objectives.
Eden Winokur, Partner and Head of Cyber, Hall & Wilcox
Eden Winokur is a Partner and Head of Cyber at Hall & Wilcox. Eden has acted for hundreds of organisations in connection with Australian and multinational cyber security and data breach incidents, including some of Australia’s largest and most high-profile matters. His practice includes providing advisory services and training to executives, boards and leadership teams on cyber risk and response.
Chris Anderson, Operations Manager, Marrickville Legal Centre
Chris has worked in various roles across Marrickville Legal Centre (MLC) since 2016, where he has learned the practical challenges faced by a busy law practice and realised operational efficiencies through effective legal practice management systems. As MLC’s Operations Manager, Chris has led the development and implementation of new technology projects such as the LegalBot, Client Referral Pathway and Dynamics practice management system.
Meghan Kemp, ICT Delivery Manager, CLC’s Australia
Meghan Kemp is the ICT Delivery Manager at CLC’s Australia. Prior to working at the National Peak, Meghan has worked across multiple industries as a Senior ICT Consultant, specialising in business analysis and digital transformation. With a focus on delivering large national projects in Information and Records Management, Intranets, business analysis, and digital process improvement, Meghan is a specialist across the Microsoft suite of applications, particularly the Microsoft not-for-profit common data service offerings and modern SharePoint Online.
