Transform Your Business with the April 19 Release of Dynamics 365 and Power Platform

Thu, May 16, 2019 12:00 PM – 12:45 PM AEST

The April 19 release for Microsoft Dynamics 365 and the Power Platform provides you with significant capabilities to transform your business. AI is completely transforming the way we think about and work with business systems – no longer systems of data entry and reporting, the Microsoft business applications platform now provides you with valuable insights on your customer, sales and service data.

In this webinar you will learn about new capabilities in Artificial Intelligence for Sales and Customer Service, which you can use without needing to be an expert in AI. We will look at how Microsoft Teams and Dynamics 365 can enable effective collaboration in your organisation, and how you can enrich the visual appeal and user experience of Dynamics 365 with PowerApps. We will also take a look at the brand new Forms Pro, which allows you to easily create and distribute surveys to your customers, and analyse the results, including sentiment analysis.