Dynamics 365

Customer Insights

Unify data and derive insights via a flexible self-service customer data platform

Proof of Concept

A production-ready solution designed in Dynamics 365 Customer Insights

Barhead’s Customer Insights POC is a solution-ready design service demonstrating Barhead’s CI Solutions Management to meet a customer’s use case.

CI in a Day

An introductory workshop in using Dynamics 365 Customer Insights

Learn how to set up and configure Dynamics 365 Customer Insights. The workshop includes merging of customer data without the need to write code and unifying data into valuable profiles and insights.

  • Data Ingestion and Unification

  • Relationships and Measures

  • Segments and Customer Cards

  • Activities and Enrichment

  • API Extensibility

CI Advanced Training

An advanced workshop for learning how to set-up, use and configure Dynamics 365 Customer Insights

An instructor led 2-day hands-on workshop comprising the introductory Customer Insights in a Day and additional advanced labs that discuss Customer Insights. In this training, attendees will learn how to set up and configure Dynamics 365 Customer Insights. Additionally, they will know how to leverage it with Power Platform.

  • CI in a Day Topics

  • Dynamics 365 Model-driven Apps and Marketing

  • Power BI

  • Power Automate

  • Power Apps

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