MB-210: Microsoft Dynamics 365 Sales Functional Consultant Certification
Three-day certification training to take your team’s expertise in Dynamics 365 Sales to the next level via a Microsoft-recognised certification
Course Duration: 3 days
Barhead offers the Microsoft Dynamics 365 Sales Functional Consultant 3-day certification training to take your team’s expertise in Dynamics 365 Sales to the next level via a Microsoft-recognised certification.
Participants will learn to implement solutions that support a sales life cycle using Dynamics 365 Sales. They will learn how to configure Dynamics 365 Sales to match their organisation’s business process, model Dynamics 365 Sales data, and extend Dynamics 365 solutions using Power Platform components.
Trained by Dynamics 365 experts
Learn from our skilled Dynamics 365 consultants who are also certified trainers.
Certification pathway
Explore the certifications that are applicable for both personal and organisational growth.
Recognition as a high-skilled professional
Stay ahead of the technology curve by acquiring and growing your knowledge in the Dynamics 365.
Course Modules
- Configure Dynamics 365 Sales
- Manage core sales tables
- Integrate sales applications and Microsoft 365 Services
Course Completion
After completing this course, students will be able to:
- Configure user interfaces for D365 Sales, including model-driven apps, forms and views
- Configure D365 Sales settings, such as sales territories, security roles and currencies
- Configure processes including duplicate detection rules and business process flows
- Configure sales dashboards and Power BI apps for Sales
- Configure Sales Accelerator
- Compare licensing options for Sales Professional, Enterprise and Premium
- Create and manage accounts, contacts and activities
- Understand use cases for relationship analytics
- Create and manage leads and opportunities
- Configure lead qualification
- Create and manage quotes, orders and invoices
- Create and manage the product catalog
- Create and manage forecasts
- Manage marketing lists and create quick campaigns
- Describe LinkedIn Sales Navigator integration with D365 Sales
- Describe D365 Sales mobile app capabilities
- Create push notifications for the Dynamics 365 Sales mobile app
- Deploy and configure the Dynamics 365 App for Outlook
Pricing
Fixed Price based on up to 15 participants before additional Barhead resourcing is required to support the room.
Prerequisites: Customer participants provide their own laptops for the training. Barhead will provide access to a trial environment for hands-on component of training.
Barhead provides global-enterprise level services
Power Platform tools – Power Apps, Power Automate, Power BI and Power Virtual Agents
Business solutions for standalone apps, or apps that extend existing Microsoft solutions
Pre-built solutions from Barhead’s research and development team
Deployment models, best practices and governance
Offerings and Delivery Models that are Tailored to Specific Demands
Leverage Microsoft Solutions and Realise Value Faster
Foundation Modules
- Introduction to Dynamics 365 Sales – One-day hands-on workshop to introduce attendees to Dynamics 365 Sales
- Introduction to Dynamics 365 Customer Service – One-day hands-on workshop to introduce attendees to Dynamics 365 Customer Service
- Dynamics 365 Marketing in a Day – One-day hands-on workshop to introduce marketers to Dynamics 365 Marketing
- Power Up with Power Apps – Build custom business applications with Dataverse and Power Apps
- Power Up with Power Apps for IT Professionals – One-day hands-on workshop to build custom business applications via the low-code, no-code capabilities of Power Platform
- Dynamics 365 Sales Pre-Project Training – One-day training session on Dynamics 365 Sales for project stakeholders and end users
- Dynamics 365 Marketing Pre-Project Training – One-day training session on Dynamics 365 Marketing for project stakeholders and end users
- Dynamics 365 Customer Service Pre-Project Training – One-day training session on Dynamics 365 Customer Service for project stakeholders and end users
Trainer Enablement
- Train the Trainer – Training session delivered to a select group of the client project team, who will be responsible for training the rest of their staff on the system
User Training Program
- End User Training – Training session delivered to the client’s system end users towards completion of a project. The aim is to prepare attendees with how to use the solution built to do their job.
Certifications
- PL-900: Microsoft Power Platform Fundamentals – One-day certification training to take your team’s expertise in the Power Platform to the next level via a Microsoft-recognised certification.
- PL-100: Microsoft Power Platform App Maker Certification Training – Four-day certification training to take your team’s expertise in Power Platform App Maker via a Microsoft recognised certification
- PL-200: Microsoft Power Platform Functional Consultant Certification Training – Five-day certification training to take your team’s expertise in building Power App solutions to the next level via a Microsoft-recognised certification
- MB-910: Microsoft Dynamics 365 Fundamentals Certification Training – One-day certification training to take your team’s expertise in Dynamics 365 Customer Engagement to the next level via a Microsoft-recognised certification
- MB-210: Microsoft Dynamics 365 Sales Functional Consultant Certification Training – Three-day certification training to take your team’s expertise in Dynamics 365 Sales to the next level via a Microsoft recognised certification
- MB-220: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Certification – Four-day certification training to take your team’s expertise in Dynamics 365 Customer Insights (Journeys) to the next level via a Microsoft-recognised certification.