Dynamics 365 Customer Insights
Engage customers on their terms and boost sales productivity.
Dynamics 365 helps transform your business into a customer-centric organisation by empowering your marketing, sales, and service professionals, with data and customer insights.
Create more engaging customer experiences
By uniting customer data with real-time journeys and Microsoft’s AI assistant Copilot, Dynamics 365 Customer Insights helps you create better customer experiences to engage customers.
Know your customers
Get a richer view of customers through unified data insights, with AI-powered identity management and intent predictions.
Engage customers on their terms
Deliver tailored experiences with the right message at the right time, using AI-driven channel selection and real-time journeys.
Boost your team’s productivity
Discover insights and quickly understand customer attributes with insights and help from Copilot.
Improve marketing ROIs
Proven customer journeys and programs that will make you decide smarter, backed with intelligence and analytical skills.
About Barhead
Barhead is an award-winning IT consulting firm specializing in CRM and leveraging the strategic value of Microsoft Business Applications through AI, Copilot, Dynamics 365 and Power Platform.
Recognised as one of the top partners in Dynamics 365 and Power Platform
Winner in the Community Response and Social Impact Categories
Leader in Power Platform and Dynamics 365 Contender for Generative AI
How Barhead can help with your MarTech transformation
From technology consulting to change management, Barhead offers a wide range of services to help you leverage AI and Microsoft technology.
With years of hands-on experience in marketing and technology consulting, our consultants can help you on your MarTech transformation, no matter where you are in your journey.
Technology & Strategy Consulting
Our consultants can help you choose the right Microsoft business applications, ensuring the best technological fit for your organisational goals.
Customer Journey Planning and Implementation
Through journey mapping, our consultants can help you identify customer pain points, optimise the customer journey, and improve customer and brand experiences.
Training and Change Management
To ensure the effective adoption of new technologies, our experts can provide comprehensive training sessions and support change management all throughout the transition.