To create real business value in the era of AI, forward-thinking organisations are reinventing CRM.
AI presents organisations with new and exciting ways of reimagining CRM and business processes and delivering the best possible experiences for customers in the moments that matter the most for them.
In a Microsoft webinar, experts and industry leaders from Microsoft, Accenture, and Barhead™, an Akkodis company, shared strategies for planning and managing CRM transformation projects, including insights on overcoming common challenges that hamper CRM transformation efforts.
Watch the webinar to learn more about:
- Future-proofing your CRM in the face of rapid tech disruption
- Turning AI from a buzzword into a business accelerator by leveraging Agentic AI
- Building a CRM ecosystem that empowers both people and agents
- Leading your teams through change with confidence and clarity
Whether your organisation is reimagining CRM or just starting its AI journey, this 45-minute webinar can provide valuable insights on driving digital transformation and creating real business value in the Age of AI.
Fill in this form to watch the webinar on-demand.
