“Our expertise and experience with Microsoft’s Power Platform allowed us to complete the solution and support the Y’s team through end-user processing of about 5,000+ records. It was a true rapid solution delivery with the appropriate controls.”
YMCA Victoria had to apply for the JobKeeper support package after it had to shutter more than 150 locations, including swimming pools, gyms, youth programs and camping sites, which had resulted in the standing down of some 5,200 staff.
YMCA Victoria executive head of technology and strategy Shane Riddle said the process “presented a very large logistical challenge” to try and manage a manual process with the more than 5000 staff involved. The non-profit also wanted good governance in case any of the applications were queried by the ATO later and was easy enough to be used by non-tech savvy users.
Riddle said the rapid turnaround had “genuine human impact”. “We had to ensure that we could get those forms out, get the people to review and populate the form, and then send a signed form back,” he said. “Because within the regulations that the ATO had laid out, no one will be paid unless they have a signed form.”