
By personalising customer experiences, businesses can improve engagement with their customers and audience. Microsoft Dynamics 365 Customer Insights – Journeys offers several features that can help businesses and organisations do just that and more.
In this webinar recording, Barhead Tech Evangelist Rishona Elijah and Barhead Presales Solution Engineer John Clarke explores these topics:
- How key features such as lead scoring can help with driving business decisions and strategies
- How you can use Dynamics 365 to drive personalised experiences for your customers and react in real time
- How marketers can leverage Copilot through the Dynamics 365 platform
- What upcoming Dynamics 365 features to keep an eye on
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