By Alexandra Tucker
July 15th, 2018











Microsoft Inspire – annual global event for all Microsoft Partner July 15-19, 2018.

Register to attend

By Alexandra Tucker
May 11th, 2018

To Register:


The Dynamics 365 Community is collaborating to improve Industry Solutions and Digital Transformation
Dynamics 365 Saturday is a free Technical & Strategy Event Organised by the Microsoft Dynamics Community MVP’s For CRM and ERP professionals, technical consultants & developers. Learn & share new skills whilst promoting best practices, helping organisations overcome the challenges of implementing a successful digital transformation strategy with Microsoft Dynamics 365.

Dynamics 365 Saturday will replace CRM Saturday to provide a single platform to serve the whole Dynamics 365 community, The core customer experience values and ethics of CRM Saturday will continue to live on through 365 Saturday with the rest of the Dynamics Community.


By Alexandra Tucker
May 4th, 2018

Click To Register

CRM Saturday Mission

The Primary Mission of CRM Saturday is to improve Success rates of CRM Implementation by addressing technical and strategic challenges with the community and raising the awareness for soling these issues.  CRM Saturday provided CRM and Dynamics 365 professionals and users with insights and training to improve CRM implementation and networking opportunities to keep develop, grow and encourage new speakers and community contributors and open source initiatives.  The event is usally split into 2 tracks, Technical and Strategy.  The Technical track addresses the specific technical challenges when addressing Dynamics 365.  The Strategy track aims to address the challenges faced by CEO’s and Project managers in achieving change across an entire organisation.


The Technical Track is suitable for Dynamics CRM Developers and Technical Consultants who are responsible for Extending, Customizing, and Administrating the CRM Solutions.


The Strategy Track is suitable for Project Managers as well as those responsible for Sales, Marketing & Customer Service. Focus is more on the challenges of Practically implementing CRM within organisations and driving User adoption. We also showcase how to technology to solve common business challenges.

Management of CRM Saturday

The CRM Saturday brand name, logo and website are managed by the CRM Saturday Event Board, which consists of a group of volunteers dedicated to preserving the initial concepts of CRM Saturday and encouraging the growth of CRM Events around the world. They support organizers of local events by providing the support and resources for organizers to run a CRM Saturday event. Event organizers take full ownership of their events. CRM Saturday provides focus on providing speakers, Venue and Event management to make each CRM Saturday event successful and ensures all events stay true to the grassroots nature of CRM Saturday. All sponsorship funds collected by events go to the event.


By Alexandra Tucker
April 30th, 2018

By Ee Lane Yu: Barhead Functional Consultant

To all Power App noobies (like me) who wants to have a go but do not know where to start, check out the tutorial below (first chapter, there are more). Very easy and fun way to learn using an App built on Power App itself. 🙂

Powerapps Training App
By Alexandra Tucker
April 19th, 2018

By Houweida El Ashkar – Sales Director

As I approach 18 months of my time at Barhead I can’t help but reflect on the incredible journey it has been. I remember knocking on Ken Struthers door and asking for a role (which didn’t exist at the time but that’s another story) as I was excited with his vision for his company. I wanted to get on board and be part of the Barhead Team, to be part of the initial team that will one day soon, see Barhead becoming the number #1 Microsoft Dynamics Partner in Australia. In a short amount of time (we are talking 2yrs) the company acquired Gold Microsoft Partner status within 6mths and went on to win the ISV Partner of the Year award in 2016/2017 at the Microsoft Inspire Conference. From there we formed a Telstra Partnership to enable clients to use Telstra tech funds on projects as well as recently becoming a Microsoft P Seller.

We have continued to grow and expand our presence in Melbourne and Brisbane. Along the way, we have delivered over 25 new Microsoft Dynamics 365 projects to our clients in various industry sectors, we’ve set sail on the beautiful Pilgrim yacht watching sunsets with our partners, clients and guests and recently we were recommended on stage by our clients at the Microsoft Business Forward event in Melbourne earlier this month.

To say I’m proud to be part of this winning team is an understatement! I’ve learnt so much along the way and formed some amazing relationships with my team, Microsoft, my clients and partners in our network. I feel inspired each day to come to work and make a difference. This is why I choose to work at Barhead. I am presented with opportunities and am challenged each day (because let’s face it, projects don’t always go to plan), rather than shy away from difficult situations, it’s become my platform to continue my personal and business development growth. Life is too short to be unhappy at work, find something you enjoy doing and make each day count.


By Alexandra Tucker
April 3rd, 2018

Learn how to hide search feature in DYN365

Curious on how to hide search in #dynamicsportals? Learn with Elaiza Benitez in a few clicks #benitezherevlog #msdyn365 #sharingwiththecommunity #learningisfun

“In this vlog I show you how to prevent users in seeing the Search feature of Dynamics 365. Other entities and custom entities can’t be enabled yet for Search and I often get asked by customers to hide/remove the search feature so that users don’t see it. This is achieved by updating a Site Setting record. No code is required.” by Elaiza Benitez 


For more information or to contact us or 1300 DYN 365



By Alexandra Tucker
March 29th, 2018

Dynamics 365 is so much more than old-school CRM.  With the Spring 18 release we will be working with a complete Customer Engagement solution, enabling you to engage with your customers from the very first anonymous contact with a potential customer through to maximising lifetime customer value.   #MSDyn365 #MSBizApps #MSFT #barheadsolutions

By Alexandra Tucker
March 29th, 2018

Tech tip: Learn how to update the redeem invitation URL successfully in the Send Invitation workflow for #dynamicsportals New #benitezherevlog #msdyn365 #tip #barheadsolutions.   Cheers Elaiza Benitez for sharing! 

By Alexandra Tucker
March 21st, 2018

Lisa Crosbie, Pre-Sales Consultant @ Barhead

Lisa Crosbie

This short webinar will demonstrate how you can use Microsoft Dynamics 365 with Outlook to view information about your customers, and your recent activities with them without leaving your email application.  You will learn how to link emails, tasks and appointments to records in Dynamics 365, and how to create new leads or contacts in Dynamics 365 directly from Outlook.  You will also see how this enables you to get a 360-degree view of customer communications in Dynamics 365, and how the new Relationship Assistant in Dynamics 365 can draw your attention to important emails using sentiment analysis.  This will be valuable for anyone looking for transparency over communication with customers across their organisation, and anyone who would like to understand more about working with an integrated email and customer relationship management system with sentiment analysis.  It will be presented as a 10 minute webinar demonstration, with Q&A following.

Registration for this event will open soon.  Contact us on:  1300 DYN 365


By Alexandra Tucker
March 13th, 2018

All welcome to attend the Microsoft Dynamics 365 User Group monthly events in Sydney, Melbourne and Brisbane.

Join us for the March Dynamics 365 User Group at our regular venue based at KPMG, Barangaroo, Sydney!

For this month’s meetup, I (Leon Tribe) will be giving a review of what happened at this year’s MVP Summit at Microsoft HQ in Redmond, which runs the week before the Meetup.

While the Summit is under strict NDA, I promise to provide a few tidbits and steer you on the right path in regards to the future of Dynamics 365.

KPMG are sponsoring the drinks and food so come along, learn a few things, and have a drink and a nibble with us.

See you all there!


President – Dynamics 365 User Group Sydney

By Alexandra Tucker
February 13th, 2018

Barhead support the Microsoft Dynamics 365 User Group (Melbourne) @ Microsoft Offices on a monthly basis. 

Our first Melbourne #msdyn365 User Group of 2018 is next Tuesday. We have Nadeeja and Sarosh presenting on Dynamics 365 Field Services and the wonderful Lisa Crosbie on emojis in Dynamics 365. To kick-off we will be interviewing local MVP Nadeeja, comment below for questions you want to ask! RSVP today at PS: we are always looking for presenters so if you are keen on presenting in-person or remotely please let us know!

Get in touch if you’d like to come along. 

By Alexandra Tucker
February 7th, 2018

Brisbane Dynamics 365 User Group

“For our first meetup of 2018 we have Mirko from BUSSQ Building Super who have reinvented their core business model and has embarked on a Digital Transformation Journey” 

Russell Nankervis


By Alexandra Tucker
January 29th, 2018

Barhead’s Solution Architect Andre Margono blog.

FetchXML Trick – Cross Entity Criteria in a Group Filter

Recently, Andre had a tricky question: Can you create a view that is displaying records that are either owned by a team or the users that are a member of that particular team.

The TL;DR; Answer

Use “Alias” + FetchXML editing using XrmToolBox (View Designer + FetchXML Builder).

The Longer Answer

The typical answer to the above scenario would be querying the record with the criteria as “Owner ID = the team OR related Owner (user) is a team member of the team”. Using the Advanced Find query, typically this is the query…


However, it seems we can’t group the “main” criteria and the Linked-Entity criteria. Looks like we are stuck here… Worry not, there is a trick for that. So, before I go to the solution here are some setups to set the background.

I have 3 users in my instance:


And I’ve set 2 teams for the testing purpose:

Team A with myself and Test User 1 as the member.


And Team B with Test User 2 as the member.


Now I have some records for testing purpose:


So, when based on the query to see the Team A records, I would expect to see 3 records there. Using the initial query (above) will return no result, as it is treated as ‘AND’ operation.

To get the FetchXML correctly, I need to edit the FetchXML, my go-to tools for this would be XrmToolBox‘s FetchXML Builder.

To start with, I’ll export the FetchXML out of my initial query, it will look like this:


Now the trick is to use the “alias” of the related team entity to form the FetchXML like this:


As you can see above, we are able to set the condition in the “main” filter and set the operator to OR. Below is the result of the fetch… it works as expected 🙂


Now, I want to put the query to the view, how to do that?

I’ll use XrmToolBox’s View Designer to modify the FetchXML of the view. In my case, I’ve setup a Test Query view. Click on the Edit Query, this will open up the FetchXML builder.


Copy & Paste the FetchXML that we had tested previously into the FetchXML window, if you wish, you could test execute the query. Then click on the “Return FetchXML” button up there to go back to the View Designer.


Then click on Save and then Publish..


And here’s the result:


Follow Andre on his blog for more tools and tricks or follow Barhead on Linked in / 1300 DYN 365 /


By Alexandra Tucker
January 24th, 2018

Stay up to date on the latest tips and tricks and trends by following Barhead’s Functional Consultant Elaiza Benitez who is keeping our clients educated and informed across a range of topics and Dynamics features.

This week #benitezherevlog is showing how users can self register using an additional entity form action #zerocode #configurationonly #msdyn365