By Alexandra Tucker
November 29th, 2018

SAVE THE DATE!!!

By Alexandra Tucker
November 23rd, 2018

Barhead are proud to be Gold Sponsor of the ASX Thomson Reuters Foundation Charity Regatta in Sydney Harbour in November 2018.

Barhead Financial Services practice have been working with a range of financial institutions since our inception.

Happy Sailing!

Barhead Sail in full flight while Racing
By Alexandra Tucker
September 25th, 2018

By Alexandra Tucker
August 22nd, 2018

The Barhead Crew had 24 hours together for the Inaugural Team Offsite Event.  43 staff converged at the stunning location in Port Stephens, The Anchorage.

The team was divided into Sales and Delivery to discuss our strategies, methodologies, our progress and then made plans for the future over some refreshments in the relaxing serenity of the mariner.  Team building activities and merchandise was handed to our fabulous staff which included our tag line #proudtobebarhead.

We work as a team so we can consult to our clients collectively, professionally and deliver IT solutions that help make clients’ businesses more efficient and therefore more successful.

Barhead Offiste 2018

 

 

By Alexandra Tucker
August 14th, 2018

By Elaiza Benitez, MVP, Functional Consultant – VIDEO

Creating data-driven process mapping flowcharts using Microsoft Excel and Microsoft Visio

If you use flowcharts in your organisation this is the blog post for you.

The inspiration came from reading Ryan Maclean’s blog post where he reflected on the importance of articulating a process logically through a flowchart. Ryan creates his flowchart using Microsoft Visio which is loved by many including myself. Go check it, it’s tea-riffic.

In the Microsoft Office suite there are “siblings.” Microsoft Excel was initially released in 1987 and then its adopted younger sibling came into the picture in 1992. These two siblings seem to have gotten closer over the years and have become more advanced.

Today, I’m excited to share with you the power of Microsoft Excel and Microsoft Visio to create data–driven process mapping flowcharts.

Wait, what?

Data-driven process mapping flowcharts. Yeah, exactly.

Watch my vlog and be prepared to be amazed by what you see.

Blog

Microsoft Excel and Microsoft Visio

Even though I am a Dynamics 365 consultant, I’ve always supported Microsoft products as I grew up with it in my household. My dad taught me Microsoft Excel when I was little and eventually I came across Microsoft Visio in highschool. I never thought I’d be using the two together years later.

Like Ryan, I use Microsoft Visio for what I do as a consultant. If it’s available to you, try it out.

My first encounter with the two siblings playing together nicely was back in NZ where I learnt that I can define the shape data and the data graphic to create a Microsoft Visio template file that can link data to the shapes from an Excel spreadsheet.

Back then I used to work as a Sales Administrator for the General Manager of Sales and I created a Sales “pursuit” template that allowed the salesperson to colour code the existing platforms or the targeted to-be platforms of a client. The data was entered in an Excel spreadsheet by the salesperson and all they needed to do was link it to the Microsoft Visio template file. Microsoft Visio then associated the rows to the shapes and the shape formatting kicked in automatically. The sales team then had a visualization of each client they were pursuing.

Fast forward nine years and now you can create data-drive flowcharts from a Microsoft Excel spreadsheet. It’s truly amazing and if you’ve read the Microsoft Business Applications release notes, soon you’ll be able to create Microsoft Flows from Microsoft Visio.And yes, I am a nerd when it comes to Microsoft Visio in case you hadn’t worked that out already 😁

How can I use the export to Microsoft Visio feature from Microsoft Excel?

You need a Visio Online Plan 2 licence with an Office 365 subscription. Below is a screenshot of what the pricing looks like in Australian dollars.

Remember, to take advantage of creating Microsoft Flows from Microsoft Visio in the future you will need Visio Online Plan 2.

When you open Excel, search for “process” and there will be two templates you can choose from:

  1. Process Map for Basic Flowchart
  2. Process Map for Cross-Functional Flowchart

Select the template that suits you.

Once the template loads there will be tabs that are self-explanatory.

Visio data visualizer tab

This is an introduction to the template.

Understand the Process Map tab

This will outline what you need to know when entering your process into the table in the third tab.
Basically it tells you what the definitions are in the table. I’m not going to re-write the explanations here as it’s straightforward to understand in the tab.

Process Map tab

In this tab this where you enter in your process steps. By default there will always be two rows so you need to remember that when you add your steps, the first start step needs to point to the next process step id otherwise it will continue to point to the default “Stop” step.

Ready to have a part-tea in Visio?
Once all your information is entered into the Process Map tab you can now hit the magic button in the Design tab. The magic button is “Export table to Visio Diagram.”

Microsoft Visio will then load shortly followed by your flowchart based on the data entered in the Microsoft Excel source file.

You can then adjust
  • the positioning of any shapes that look out of line
  • the positioning of text
As seen in my vlog, if you insert a new shape into the flowchart in Microsoft Visio, you also have the ability to update the source Microsoft Excel file.
If you also update the source Microsoft Excel file with new process steps by adding new rows, you also have the ability to update the Microsoft Visio flowchart.
Truly amazing what the Microsoft Product Group team has created. Power of Microsoft Excel and Microsoft Visio!

Troubleshooting

I had some trouble installing Microsoft Visio from Office 365 as I had a conflicting version of Office products installed.

I uninstalled through programs and features.

What to do if you can’t install after downloading from Office 365?

In my case, not all the files were uninstalled through program and features. I then had a phone call with Office 365 support to help me through it. Also, Office 365 support was awesome. The lady who helped me was great.

She pointed me to this link to run a program to take care of uninstalling all the files for you. I used “Option 2 – Completely uninstall Office 2016 with the easy fix tool.”

The next thing I was advised to do is to use the diagnostics tool to install the Office suite first, followed by Microsoft Visio. The rest is magic and it works.

If you didn’t know this existed, now you do. It helped me with my installation issues.
There also seems to be a tool available for Dynamics 365 which is interesting. I took a quick peek and looks like you can have assistance with the Dynamics 365 Outlook Client.

What if you can’t see the Export table to Visio diagram button as seen in my vlog?

You need to opt in for the monthly channel for the Office 365 suite to make use of the new features available. To do this, you can head over to this link and download the program to help you switch from Semi-Annual Channel to Monthly Channel for the Office 365 suite.

Summary

To create data driven flowcharts from a Microsoft Excel spreadsheet, you need Visio Online Plan 2 to be able to export to Microsoft Visio. You can have two sources of data and whether you update either source, it will always be reflected by its sibling. You may think why have both an Excel spreadsheet and a Microsoft Visio file? Why not only one? Well here’s my final thoughts
  • the Excel spreadsheet can be handy as it can provide the information in a tabular format
  • you may have users who are not familiar with creating flowcharts. They can start with entering the logic into an Excel spreadsheet and then export to Microsoft Visio for the diagram
  • for beginners with Microsoft Visio, it’s not a bad way to introduce them to it and understand the underlying concept of a flowchart

If you’re happy with creating only the Microsoft Visio file, then you can continue to do so. However since I’ve tried this out, I love it and I know it’s going to make my documentation easier.

Watch the original video by the Microsoft Product Group team.

Go on. try it out. Indulge in your curiosi-tea. Feel like royal-tea and live in a high socie-tea.
Cool story, bro brew.
Microsoft Excel and Microsoft Visio get oolong well.
OK OK, I’ll stop 😂
Toodles.
By Alexandra Tucker
August 3rd, 2018
Barhead Offiste 2018
By Alexandra Tucker
July 24th, 2018

Andre’s Blog

Troubleshooting: “There is no active transaction” Error

Today I encountered a very weird error when I’m working with my team to create a very simple workflow, on a status update, if the status is equal to a specific status, create a task that is assigned to a specific team. However, we can’t proceed due to a very strange reason:

Weird_Error.png

This is the error message:

“There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.”

So, I googled it to find the similar error. Based on a past post by Aileen: http://missdynamicscrm.blogspot.com/2015/10/crm-error-there-is-no-active-transaction-crm-error-plugin.html

We have tried checking the suggested approach by her:

What to Check

So, if you find this error, please check:

– Whether you have custom plugin/custom workflow active triggered
– Whether you put skipping the error that will have impact to the CRM process, it is not possible
– Actually you better to log the error
– Because you won’t know what it is
– This is not your logic wrong in your custom plugin
– This just you need to fix why CRM cannot proceed?
– Is that because your user/team does not have privilege or you missed some parameters required
– This error might happen like for Assignment, Lead Qualification, Quote creation, etc

However, no luck 😦

And we also come across this forum discussion: https://community.dynamics.com/crm/f/117/t/138785?pi61802=2#responses

where some people are mentioning about an issue with ActivityFeeds plugins, again no luck, as we can’t find the specific ActivityFeeds plugins registered.

So, as the usual troubleshooting technique of elimination process, we tried to remove 1-by-1 the workflow mapping, and we found the culprit. Apparently, it’s on the mapping of record owner in the Create Task step. For some reason, if we set the owner on the creation of the task, it keeps throwing the error. So, we split the owner assignment to a separate step to assign the record to the team. Something like:

Weird_Error2.png

And it solves our misleading “Custom Plugin” issue.

By Alexandra Tucker
June 14th, 2018

By Alexandra Tucker
April 30th, 2018

By Ee Lane Yu: Barhead Functional Consultant

To all Power App noobies (like me) who wants to have a go but do not know where to start, check out the tutorial below (first chapter, there are more). Very easy and fun way to learn using an App built on Power App itself. 🙂
#tryandtested

Powerapps Training App
By Alexandra Tucker
April 19th, 2018

By Houweida El Ashkar – Sales Director

As I approach 18 months of my time at Barhead I can’t help but reflect on the incredible journey it has been. I remember knocking on Ken Struthers door and asking for a role (which didn’t exist at the time but that’s another story) as I was excited with his vision for his company. I wanted to get on board and be part of the Barhead Team, to be part of the initial team that will one day soon, see Barhead becoming the number #1 Microsoft Dynamics Partner in Australia. In a short amount of time (we are talking 2yrs) the company acquired Gold Microsoft Partner status within 6mths and went on to win the ISV Partner of the Year award in 2016/2017 at the Microsoft Inspire Conference. From there we formed a Telstra Partnership to enable clients to use Telstra tech funds on projects as well as recently becoming a Microsoft P Seller.

We have continued to grow and expand our presence in Melbourne and Brisbane. Along the way, we have delivered over 25 new Microsoft Dynamics 365 projects to our clients in various industry sectors, we’ve set sail on the beautiful Pilgrim yacht watching sunsets with our partners, clients and guests and recently we were recommended on stage by our clients at the Microsoft Business Forward event in Melbourne earlier this month.

To say I’m proud to be part of this winning team is an understatement! I’ve learnt so much along the way and formed some amazing relationships with my team, Microsoft, my clients and partners in our network. I feel inspired each day to come to work and make a difference. This is why I choose to work at Barhead. I am presented with opportunities and am challenged each day (because let’s face it, projects don’t always go to plan), rather than shy away from difficult situations, it’s become my platform to continue my personal and business development growth. Life is too short to be unhappy at work, find something you enjoy doing and make each day count.

 

By Alexandra Tucker
April 10th, 2018

Join 59 Dynamics365’ers at “Microsoft Dynamics 365 User Group (Sydney) – April 2018 Event”

For this month’s meetup, Stephanus will walk us through Microsoft’s recruitment App, Dynamics 365 for Talent and Anshul will show us how Relationship Insights in Dynamics 365 works.

KPMG are sponsoring the drinks and food so come along, learn a few things, and have a drink and a nibble with us.

If you want to hear about all the latest Dynamics 365 changes and chat with like minded industry peers come along to the monthly free sessions in Sydney, Brisbane and Melbourne.  2nd Tuesday every month.

By Alexandra Tucker
April 3rd, 2018

Learn how to hide search feature in DYN365

Curious on how to hide search in #dynamicsportals? Learn with Elaiza Benitez in a few clicks #benitezherevlog #msdyn365 #sharingwiththecommunity #learningisfun

“In this vlog I show you how to prevent users in seeing the Search feature of Dynamics 365. Other entities and custom entities can’t be enabled yet for Search and I often get asked by customers to hide/remove the search feature so that users don’t see it. This is achieved by updating a Site Setting record. No code is required.” by Elaiza Benitez 

 

For more information or to contact us info@barhead.com or 1300 DYN 365

 

 

By Alexandra Tucker
March 29th, 2018

Dynamics 365 is so much more than old-school CRM.  With the Spring 18 release we will be working with a complete Customer Engagement solution, enabling you to engage with your customers from the very first anonymous contact with a potential customer through to maximising lifetime customer value.   #MSDyn365 #MSBizApps #MSFT #barheadsolutions