A bit about us

At Barhead, our specialised consultants focus on delivering business solutions, leveraging Microsoft’s Technology Stack. We believe that it is a combination of people, technology, and business drivers that underpin the most successful implementations.

As a leading Microsoft Business Applications partner with global cross industry expertise, we cover the diverse product offerings from Microsoft and the broader ecosystem, supporting our clients to modernise their systems and processes. Our collaborative client engagement model centred on business outcomes enables us to deliver the most innovative use of technology.

Our consulting expertise and offerings span the entire Microsoft stack – Office 365, Dynamics 365 and Azure, anchored around a business solution. We cover Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain Management, Business Central, Project Service Automation, Artificial Intelligence, Customer Insights), and Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent).

Our expertise extends to independent software vendor (ISV) product development, utilising Microsoft’s Power Platform. We are one of nine certified Microsoft Business Applications ISV Development Centre organisations in the world.

To learn more, visit barhead.com

Job Summary:

The IT Manager is responsible and accountable for managing the IT Operations, Computer System, Network Infrastructure, and Cloud services/subscription of the company and its partners. Manages the implementation and maintenance of company’s IT requirement.

He/She is responsible in providing IT-related incident/problem management, change management, backup & recovery management, and IT asset management of the company.

Responsibilities:

  • Implement and Manage information technology, computer systems and network infrastructure
  • Plan, organize, control and evaluate IT operations
  • Design, develop, implement and coordinate systems, policies and procedures
  • Accomplish Performance management of IT staff thru recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Ensure security of data, network access and backup systems
  • Act in alignment with shareholder’s requirement, user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time. Perform continuous improvement.
  • Audit systems and assess their outcomes. Represent IT in all IT related audit and client assessment.
  • Preserve assets, information security, control structures, and change management.
  • Responsible for all IT asset inventory and execute vendor-management.
  • Ensure budget adherence and cost effectiveness
  • Handles report generation and report management
  • Adhere to the team and company’s regulation, policies and processes.

Qualifications:

  • College graduate of any IT related course.
  • 10++ years of proven related work experience and/or equivalent role in an IT industry.
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation ( Cisco environment configuration )
  • Thorough knowledge about cloud computing, product and services.
  • Hands-on experience with 0365 Administration
  • Strong English communication skills and ability to interact with internal and external customers in a demanding and ever changing environment.
  • Good knowledge and discipline on ITIL process and tools.
  • Willing/prefers to work on rotating shift and/or provide on-call services.
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