A bit about us

Barhead Solutions is a Microsoft top 1%, Inner Circle Gold partner with a large portfolio of Enterprise clients. Our collaborative client engagement model centred on business outcomes enables us to deliver the most innovative use of technology.

As a leading Microsoft Business Applications Partner, we cover the diverse product offerings from Microsoft from Office 365, Dynamics 365, Azure and the broader ecosystem anchored around a business solution to support our clients to transform their systems and processes.

We are a niche boutique, award-winning organisation that believes in working as a team in collaboration with our clients. We believe that it is a combination of people, technology, and practical business outcomes that underpin the most successful implementations.

To learn more, visit barhead.com

The Dynamics 365 Marketing Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency in relation to available out-of-the-box functions and performing many of the functional tasks required for a successful CRM implementation.

You will have an in-depth functional and practical knowledge of the following Dynamics 365 and Power Platform components:

  • Dynamics 365 Marketing
  • Dynamics 365 Customer Voice
  • Power Automate

The role will allow you to work closely with multi-disciplined teams and participate in the solution implementation from understanding the business requirements, engaging with stakeholders, facilitating workshops and building, to configuring Microsoft Dynamics Applications.

What you will be doing

  • Investigate, analyse and define marketing automation functionality.
  • Leading requirements gathering efforts, facilitating workshops and stakeholder engagement.
  • Providing leadership to project team (onshore and offshore) around useability and quality of solution.
  • Propose possible solutions, assessing feasibility and recommending any new approaches based on your prior experience with Microsoft marketing automation technology.
  • Actively participate in build and configuration of complex customer journeys, marketing emails, customer voice surveys, lead scoring models, event templates and marketing forms.

What you need to bring

Technical Skills:

  • Dynamics and Power Platform as a foundation.
  • Configuration and customisation of Dynamics 365 Marketing, Customer Voice and Power Platform.
  • Low code end of the, point and click configuration of the solution, versus writing code and plugins.
  • Proven track record of end-to-end on small engagements, contribute to over the project budget, scope, schedule, and resources.

Non-Technical Skills

  • Influence and collaborate to get outcomes
  • Creative, out of the box thinking
  • Previous experience working for a consulting firm / System integrator / Vendor (unless junior) entry level
  • Proven track record of contributing to decisions collaboratively, resolving conflicts and ensuring follow through.
  • Proven communication, with strong written and spoken presentation skills with a degree of comfort with senior audiences
  • Demonstrated success in contributing to complex projects with multiple stakeholder groups and dependencies (senior); junior working under the guidance of other people
  • Eliciting requirements, developing user stories

Certification (ideally):

  • PL-200
  • MB-220

#Being Barhead

Our Values are vital to how we operate as a team. They serve as our compass keeping us focused on behaviours that will deliver the best outcomes to our customer in every engagement.

  • Brining my A Game:We are creative, energetic, clear in decision making and we are the change we want to see.
  • Applause: We celebrate success and milestones no matter how big or small
  • Do the right thing: We do what we say we will do, and we have confidence in our expertise and in having honest conversations.
  • We have your back:We are in the trench with you and we bring our experience to the table and get the job done.
  • Microsoft at our core:We invest time and energy into Microsoft and our partnerships

 

Why Join Our Team: 

  • We are an agile and dynamic consultancy that embraces change and enjoys making things better for our clients, partners and employees.
  • We strive to get the job done right the first time, we put our people first in everything we do and follow through on our commitments.
  • Opportunities to work with amazing technology, even better people, and take on challenging projects and manage them autonomously, end to end. The opportunities are limitless!
  • We work hard and we play harder! We hold engagement initiatives that are both fun and meaningful for everyone.  A diverse team where different thinking styles, backgrounds and experiences means improved outcomes and creative solutions.
  • We have an open-door culture and flat structure where everyone feels comfortable, safe and empowered to convey their ideas, be proactive in improving our processes and communicates with the Leadership Team whenever possible.
  • Work with collaborative, creative and passionate teams that are focused on delivering consistent and excellent customer/client experiences.
  • We have a GROWTH Mindset, we are not afraid to take risks, and we never stop learning and growing individually and as a team.
  • We are willing to invest and grow you, if you don’t have Dynamics CRM Experience we are still keen to hear from you if you have experience across other CRM platforms (Salesforce, Sugar, Oracle, Zoho, etc)
  • We value our team’s professional development and we’re open to fully funding your certification requirements and will provide 5 paid learning days each year.
  • We can offer hybrid working arrangements, talk to us about what works for you.
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