11:00 AM – 12:00 PM  |  Virtual Event.

Gather, track, and act on customer feedback with Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management application that enables you to easily keep track of the customer metrics that matter most to your business. It provides an easy and friction free experience from creating surveys to generating actionable insights based on customer feedback with minimal setup time.

We will cover how to:

  • Quickly and easily create custom surveys matched to your company’s branding
  • Connect surveys with the customer information and processes in your existing business applications
  • Track what matters to your business with customised dashboards
  • Create automated triggers to respond in real time to customer feedback
  • Work with built in satisfaction metrics, including NPS and CSAT

Join us for this briefing and end to end demonstration, with time for questions and answers, to see how you can use Customer Voice to quickly and easily manage your surveys, track metrics, and act quickly on customer feedback.


Register here

Lisa Crosbie

About the Speaker

Lisa Crosbie is a Microsoft Business Applications MVP and our Technology Evangelist for Dynamics 365 and the Power Platform. She has helped over 400 people get started with Power Apps through the App in a Day program, and is a regular presenter at Microsoft and community events. She runs demos, hackathons, workshops, training sessions, and events at Barhead Solutions to help customers learn about the emerging technologies in the Microsoft Business Applications platform, and understand how they can be used to solve business problems.